HOW TO ORDER
You can send your orders through email sales@irispleasuretools.com or info@irispleasuretools.com
SHIPPING
Your purchase will be shipped via UPS and DHL. Shipping charges are based on total weight of shipment and Shipping Zone. We strive to ship all orders as quickly as possible.
PAYMENT
Our payment Term is 40% deposit with the order and 60% balance paid 7 days before shipment. If the amount is small, it is better to full with the order to save the bank charges. We will start to produce your order after get your deposit or full payment. We do not accept Cheque, Credit Card & PayPal.
We currently Accept Payments via Wire Transfer, Western Union & Ria but we prefer wire transfer to our company account.
DAMAGED ITEMS / SHORT SHIPMENTS / WRONG GOODS RECEIVED
We must be notified within 4 working days of receipt of the parcel of any Damaged or Missing Goods or goods other than those ordered. Notification may be by either phone or email. We will exchange any goods received which were not ordered as soon as we receive them back from you in Good Condition, Unused and re-saleable. Return Postage will be credited to the customer's account
RETURNS
Do not return items without notifying us. All returns are EXCHANGE ONLY and will be replaced with the same item ordered. Store credit will be given only when an exchange is not possible.
Warranty
We warrant that the Products will be free from Defects in Design, Materials.
LIABILITY
Our Liability under any order shall not exceed the price of the goods ordered.
We shall not be Liable for any Indirect or Consequential Loss.
SAMPLES
No problem for us to send you samples if we have stock, but you will have to pay the freight and cost. Our samples free of charge only send to our regular customers.
Sales-Manager
Steel iRISCO industry